99.9% network reliability
99.9% network reliability means a connection you can count on day after day, with consistent performance even during peak usage times.
Compare Kinetic Internet plans to see which best fits your household’s needs. From 100 Mbps to 2 gig speeds, Kinetic offers something for everyone—whether you’re in a home full of avid gamers or a family needing enough bandwidth to power multiple devices.
plan name | starting price* | best for | Max speed (download/upload) |
|---|---|---|---|
Fiber 100 Mbps | $24.99/mo. | 1-2 users and small households | 100/100 Mbps |
Fiber 300 | $39.99/mo | 2-4 users working, gaming, and streaming on multiple devices | 300/300 Mbps |
Fiber 1 gig | $49.99/mo. | 4-6 users in mid-sized households | 1,000/1,000 Mbps |
Fiber 2 gig | $69.99/mo. | 6+ users, multiple 4K streams, immersive gaming | 2,000/2,000 Mbps |
Prices include a $5.00/mo discount with AutoPay, option to disable at next step.
Kinetic Internet provides a high-quality connection designed for speed, reliability, and everyday performance. Built on advanced fiber technology, Kinetic Internet service delivers fast, consistent speeds for streaming, gaming, and remote work—making it a great choice for households that depend on their connection.
Kinetic Internet service is available in parts of 18+ states, with Kinetic Fiber Internet continuing to expand into new cities, towns, and rural communities. Currently, areas with Kinetic Internet availability include parts of Alabama, Arkansas, Florida, Georgia, Iowa, Kentucky, Minnesota, Mississippi, Missouri, Nebraska, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, and Tennessee.
Call to check availability
Every Kinetic Internet connection comes backed by the Kinetic Promise™—so your home network is built for consistent performance, reliable coverage, and everyday use across all your devices. From the installation to optimization, Kinetic makes sure your Wi-Fi works the way it should, in every room.
What’s included with the Kinetic Promise™:
Get Kinetic Internet with free Whole Home Wi-Fi Set Up.
see offer details.
Award-winning Wi-Fi security is just another reason to choose Kinetic. Kinetic Secure helps protect your home network, connected devices, and personal information with built-in tools designed for everyday online safety—so you can browse, stream, and work with confidence.
While Kinetic Internet delivers 99.9% network reliability, occasional outages can happen due to maintenance or unexpected issues. If your service is down, start by restarting your router and checking all cable connections. If the issue continues, call 1-800-347-1991 to reach Kinetic customer service for real-time outage updates and support.
You can also visit our customer service page for additional help and troubleshooting resources.
Does Kinetic Internet require a contract?
No, Kinetic Internet doesn’t require a contract. Most Kinetic Internet plans are offered month-to-month without long-term annual contracts. You can change or cancel your Kinetic Internet service at any time without early termination fees, which gives you flexibility if your needs change.
Is there a data cap on Kinetic Internet plans?
No, Kinetic Internet plans come with unlimited data, so there are no data caps, no throttling, and no overage fees. You can stream, game, download, and work online without worrying about usage limits.
What is the difference between Kinetic Fiber and Kinetic DSL?
Kinetic Fiber Internet uses fiber-optic cables to deliver symmetrical upload and download speeds up to 2 Gig (2000 Mbps). Kinetic DSL runs over traditional copper phone lines, which means slower speeds that can vary with distance from the network.
How much is Kinetic Wi-Fi per month?
Monthly pricing for Kinetic Internet plans varies by speed tier and location. Entry-level plans typically start at a lower promotional rate, with higher-speed options available at higher monthly prices. Refer to the plans section above or call to confirm current offers in your area.
Is Kinetic the same as Windstream Internet?
Yes, Kinetic is Windstream’s residential internet brand. It’s the same company, but with an updated name and product lineup focused on fiber-first technology and improved home internet experiences.
99.9% Network Reliability: As measured by Kinetic from Mar. 2023 to Dec. 2025, Kinetic service reliability is calculated by dividing Available Customer Hours by Total Customer Hours, excluding planned maintenance, emergencies (like hurricanes, winter storms, floods), and other uncontrollable events.







